HOW TO USE OUR WEBSITE
We thank you for visiting our Beauvia website. We pride ourselves on caring for our customers and are here to ensure that you receive the best possible online service at all times. We at Beauvia understand the importance of trust – please contact us anytime if you feel you would like further assistance or information along the way.
NAVIGATING OUR WEBSITE
You can view our products via the following categories: jewellery, engagement, high jewellery, collections, diamonds. Alternatively, you may like to try our search facility located top-right of the screen. We have done our best to make navigating the Beauvia website as easy as possible. The majority of our products are included on the site, but if you can’t find a particular item, please contact us for further details. We would be delighted to help.
PLACING AN ORDER
We accept all major debit and credit cards or you can send us your payment by bank transfer, details of which can be found in our payment section. American Express may seek authorisation directly from you before authorising your payment. Please be assured that we will be here for you every step of the way to make your buying experience is as smooth as possible. All our prices are in Pounds Sterling (GBP) and include UK VAT at the current rate. For all international sales outside of the European Union, the VAT will be removed at the point of sale.
SECURE ONLINE SHOPPING
We aim to make sure that our website is as safe as possible for you to use. We take security very seriously and use industry standard technologies such as Secure Socket Layer (SSL) to protect sensitive information passed between you and the website. The use of SSL ensures your name and address are encrypted when submitting an online order form. Although no credit card details are stored on the website servers they are nonetheless hosted in a secure environment that is compliant with the Payment Card Industry Data Security Standard (PCI DSS). Credit card transactions are dealt with by Barclaycard ePDQ hosted by Barclaycard directly themselves so no credit card details pass through the website. Once you have reached our payment section you will be re-routed to Barclays’ secure payment page, which uses Triple A Secure or Verified by Visa – an authentication process that works a little like the chip and pin on your card. If you have previously used this facility, it will ask you for a password to complete your purchase. If this is your first time, please complete a quick and simple registration process before finalising your order.
Your privacy is of utmost importance to us. We do not keep a record of your payment details. We, and our dedicated partners, will only use your personal details to provide you with the service you deserve. For security reasons, we may have to pass your contact telephone number and/or email address on to our courier service – this is purely so our agent can contact you for a speedy delivery and, if appropriate, customs clearance.
NOTE ABOUT PRICING
Because every diamond is unique, each with its own precise gemological characteristics, pricing will vary. Price is based on color, clarity and carat weight and is subject to change and availability. Additional carat weights are available.